Willow Glass Vase, Green, H26cm
Tax included. Shipping calculated at checkout
Glass vase Willow d11.5cm x h26cm
Domestic Shipping Policy
All orders are sent on tracked services by Royal Mail.
Shipment processing time All orders are processed within 1-3 of business days. The transit time starts once you receive the dispatch email and tracking number.
Shipping rates and delivery estimates | Shipping charges for your order will be calculated and displayed at checkout.
Free Delivery For Orders Over £100
Standard Tracked Service £5.99 | Usually delivered within 3-4 Working Days
Royal Mail Tracked 24 £7.20 | Usually delivered within 1-2 Working Days
Special Delivery Guaranteed by 1pm £17.35 | Next Working Day by 1PM
Special delivery is available Monday to Friday. Orders with the special delivery placed by 12pm will be dispatched on the same day. Weekend orders with the special delivery option will be dispatched on Monday.
Shipment confirmation and order tracking | You will get a notification when your order has been dispatched.
Local Pickup - Free
Choose the convenient local pick-up option for your shipment method and enjoy the benefit of not paying for shipping. Once you have placed your order with the local pick-up option, please await an email confirmation with your designated collection time and date. Upon receiving your order, we will contact you via email to provide detailed collection instructions.
Simply collect your order from our premises at the following warehouse address:
Collection Address: 12 Deer Park Road SW19 3TL London
To ensure a smooth collection process, we kindly request that you refrain from arriving without prior notice. This allows us sufficient time to prepare your order. You will receive an email notification when your order is ready for collection.
Our collection times are as follows:
Monday to Friday: 11:00 AM to 5:30 PM
If you require an urgent collection outside of these hours or on weekends, please contact us via email at info@rebelplants.co.uk before placing your order. We will do our best to accommodate your request.
For international Shipping | email to info@rebelplants.co.uk
We are unable to ship to the Scottish Highlands, the Islands of Scotland, Northern Ireland, the Channel Islands, the Isle of Man and the Scilly Isles.
Once your parcel is delivered, we recommend opening it right away. Should any unexpected issues arise, please report them immediately to info@rebelplants.co.uk
Due to the perishable and delicate nature of plants, we do not accept returns except in cases of damage. Since every plant is unique and growth is seasonal, the plant you receive may differ slightly from the one pictured on our website.
We do accept returns on plant pots, accessories, vases, dried flowers, and plant prints. These items must be returned undamaged within 14 days of delivery. Buyers are responsible for return shipping costs and packaging. Once we receive the item in unused and undamaged condition, we will process your refund, excluding the original and return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Additionally, if your return brings your order total below the free shipping threshold, the standard shipping cost for your original purchase will be deducted from your refund.
For any return questions, please reach out to us at info@rebelplants.co.uk
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. Claims for returns or refunds must be made within 7 days of receipt, and digital photos of the damaged item, box, and labels are required. We may request the return of the item to process your claim.
Exceptions / Non-Returnable Items
We cannot accept returns for perishable goods (such as plants or flowers), custom products, personal care items, hazardous materials, flammable liquids, or gases. Please reach out if you have questions about your specific item. We also do not accept returns on sale items or gift cards.
Customers are responsible for the proper care of their items; therefore, claims or returns cannot be accepted for mishandled products. Additionally, we do not accept claims or returns if plants have been repotted or pruned.
Refunds
We will notify you once we’ve received and inspected your return. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
If you have any questions or queries a member of staff will always be happy to help. Feel free to contact us by email info@rebelplants.co.uk or fill out the form with all of your details and we'll get back to you within 48 hours.
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Customer Reviews
I would of given 5 stars but I was a bit concerned that delivery took so long,plants were collected from depot on Wednesday morning and arrived at mine on the Friday afternoon, it has been extremely hot and one of the little plants was extremely wilted, hopefully now it beenrepotted it will bounce back, I think you need to reconsider your delivery service, other then that I'm very happy with my new plants
Thank you for your review. We’ve checked your order details and can confirm that you selected standard delivery at checkout, which typically takes 2–3 working days. Your parcel was dispatched on 9th July and successfully delivered on 11th July — right on schedule.
For future orders, we also offer next-day and special delivery options at checkout for faster shipping, should you need it.
We’re committed to providing the best possible experience and truly value your support.
If there's anything more we can do next time, please don’t hesitate to let us know.
Kind regards
izzy
Delighted with my rescue box - both orchids are lovely new additions to my collection. I’m really looking forward to seeing them grow with a little patience and tlc. I would recommend and hope to place another order soon.
Yes you’re getting an unknown slightly disheveled plant but it’s totally worth it. For the price of one plant I’ve three plants that are already starting to look so much healthier and happier. Can’t wait to see how they get on.
I would have loved the concept of saving unwanted orchids. However, they should still be in thriving condition. Of the 3 orchids I received, 1 was in very bad state and had so much root rot and needed to be repotted. True enough 70% of the roots are non-viable. The orchid will definitely not rebloom anytime soon given the extent of damage to the root system.
Secondly, the orchids I received are: Jiuhbao Vivien, Yellow "not-labelled" Phalaenopsis and Hybrid Paphiopedilum. The description of this product is "Rare Orchids", but I am inclined to believe the the Phalaenopis species given are common. In fact one can get better, cheaper, and less common orchids in the supermarket.
2 points worth noting:
1. plants should be in a healthy state
2. this should not be described as a box of rare orchids.
Our Rescue Box Program is designed for plant lovers who enjoy the rewarding experience of reviving and nurturing orchids that are no longer in perfect, flowering condition. If we only included flawless, blooming plants, it wouldn’t truly be a rescue box—and we’ve made that distinction clear in the programme description.Here’s a breakdown of the orchids you received: Paphiopedilum Hybrid – This pot contains three healthy, rooted plants without flowers. With care and patience, they’ll bloom again in the next flowering season. We usually sell this variety (even without flowers) for £21.99 on its own.Jiuhbao Vivien – A strong plant with two stems. One stem was accidentally broken, but the plant remains in excellent health with firm roots. The other stem still has flowers in bloom.Yellow Splash – This is not a dying plant. It has been cut back after flowering and would benefit from some extra TLC—such as repotting or fresh soil—exactly what our Rescue Box is designed to encourage.
These orchids are perfect for those who enjoy the process of helping plants thrive again, and we’re proud to offer them at great value. We're sorry to hear the box didn’t meet your expectations, but we hope this gives some helpful context about the purpose and nature of the Rescue Program.
Thank you again for giving these orchids a second chance!
Great service and fabulous plant condition. Will definitely order from the company again