Add Gift Wrap to your Order
We deliver to most of the UK
Shipment processing time
All orders are processed within 1-3 of business days excludes weekends and Bank Holidays.
| Free Standard Shipping £100.00 and up Free |
| Standard Tracked Service Usually delivered within 3-4 Working Days £5.99 |
| Tracked 24 Service Usually delivered within 1-2 Working Days £7.20 |
Shipment confirmation and order tracking
You will get a notification when your order has been dispatched.
International Shipping Policy
Sorry, we do not offer international shipping.
During bank holidays and the Christmas season, courier services may experience
delays. Please keep this in mind when placing your order.
Local Pickup - Free
Choose the convenient local pick-up option for your shipment method and enjoy the benefit of not paying for shipping. Simply collect your order from our premises at the following warehouse address:
Collection Address:
12 Deer Park Road
SW19 3TL
London
Once you have placed your order with the local pick-up option, please await an email confirmation with your designated collection time and date. Upon receiving your order, we will contact you via email to provide detailed collection instructions.
To ensure a smooth collection process, we kindly request that you refrain from arriving without prior notice. This allows us sufficient time to prepare your order. You will receive an email notification when your order is ready for collection.
Our collection times are as follows:
Monday to Friday: 11:00 AM to 4:30 PM
If you require an urgent collection outside of these hours or on weekends, please contact us via email at info@rebelplants.co.uk before placing your order. We will do our best to accommodate your request.
Thank you for your cooperation and understanding. We look forward to serving you.
Please contact us at info@rebelplants.co.uk if you have any issues with your order.
Due to the perishable and delicate nature of plants, we do not accept returns except in cases of damage. Since every plant is unique and growth is seasonal, the plant you receive may differ slightly from the one pictured on our website.
We do accept returns on plant pots, accessories, vases, dried flowers, and plant prints. These items must be returned undamaged within 14 days of delivery. Buyers are responsible for return shipping costs and packaging. Once we receive the item in unused and undamaged condition, we will process your refund, excluding the original and return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Additionally, if your return brings your order total below the free shipping threshold, the standard shipping cost for your original purchase will be deducted from your refund.
For any return questions, please reach out to us at info@rebelplants.co.uk
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. Claims for returns or refunds must be made within 7 days of receipt, and digital photos of the damaged item, box, and labels are required. We may request the return of the item to process your claim.
Exceptions / Non-Returnable Items
We cannot accept returns for perishable goods (such as plants or flowers), custom products, personal care items, hazardous materials, flammable liquids, or gases. Please reach out if you have questions about your specific item. We also do not accept returns on sale items or gift cards.
Customers are responsible for the proper care of their items; therefore, claims or returns cannot be accepted for mishandled products. Additionally, we do not accept claims or returns if plants have been repotted or pruned.
Refunds
We will notify you once we’ve received and inspected your return. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
Due to the perishable and delicate nature of plants, we do not accept returns except in cases of damage. Since every plant is unique and growth is seasonal, the plant you receive may differ slightly from the one pictured on our website.
We do accept returns on plant pots, accessories, vases, dried flowers, and plant prints. These items must be returned undamaged within 14 days of delivery. Buyers are responsible for return shipping costs and packaging. Once we receive the item in unused and undamaged condition, we will process your refund, excluding the original and return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Additionally, if your return brings your order total below the free shipping threshold, the standard shipping cost for your original purchase will be deducted from your refund.
For any return questions, please reach out to us at info@rebelplants.co.uk
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. Claims for returns or refunds must be made within 7 days of receipt, and digital photos of the damaged item, box, and labels are required. We may request the return of the item to process your claim.
Exceptions / Non-Returnable Items
We cannot accept returns for perishable goods (such as plants or flowers), custom products, personal care items, hazardous materials, flammable liquids, or gases. Please reach out if you have questions about your specific item. We also do not accept returns on sale items or gift cards.
Customers are responsible for the proper care of their items; therefore, claims or returns cannot be accepted for mishandled products. Additionally, we do not accept claims or returns if plants have been repotted or pruned.
Refunds
We will notify you once we’ve received and inspected your return. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
If you have any questions or queries a member of staff will always be happy to help. Feel free to contact us by email info@rebelplants.co.uk or fill out the form with all of your details and we'll get back to you within 48 hours.
Gift Wrap
Sale price£2.99
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Gift Wrap
Sale price£2.99